The Technology Division at Mountain View Fire is led by Kerry Grimes and Dillon Johnson. We are dedicated to delivering cutting-edge technology solutions and support to enhance the efficiency and productivity of our organization. We pride ourselves on our ability to innovate, streamline processes, and provide top-notch customer service to all our amazing employees and the communities we serve!

What We Do:

• Infrastructure Management: We ensure the seamless operation of our IT infrastructure throughout our 15+ facilities, engines, ambulances, and brush vehicles. Our team monitors and maintains the integrity and security of our systems to minimize downtime and maximize performance.
• Technical Support: Our skilled support team is always ready to assist with any technical issues or questions, whether during the work week or after-hours. Whether it's troubleshooting hardware or software problems, providing user training, or offering guidance on best practices, we're here to help!
• Cybersecurity: Protecting Mountain View Fire’s data and systems is our top priority. We implement robust security measures, conduct regular vulnerability assessments, and stay up-to-date with the latest threats to safeguard our digital assets.
• Project Management: We oversee IT projects from inception to completion, ensuring they are delivered on time, within budget, and meet the desired objectives. Our project managers work closely with stakeholders to align IT initiatives with business goals.
• Software Development: Our team creates custom solutions tailored to meet the unique needs of our business. From web portals to smart forms, we leverage the latest technologies to deliver innovative and efficient solutions.
• Innovation & Strategy: We stay ahead of the curve by exploring emerging technologies and trends. Our team collaborates with other departments to identify opportunities for improvement and develop strategic plans to drive our organization forward.

At our Technology Division, we are committed to excellence, continuous improvement, and providing exceptional service to support the success of our Mountain View Fire!